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Can braces be
installed if I have horizontal
braces on my door?
Yes, the multiple holes
on the "deflection brackets" are
designed to permit our brace to
be installed behind horizontal
bracing up to 6" thick.
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Can brace be installed in the center
of the door when an electric
door opener is installed?
Yes, but the
"hockey-stick" shaped arm that
connects the opener to the door
must be released before the
brace is installed (and
re-attached after the brace is
removed). This is normally done
by removal of a cotter key and
pin. Since you may do this
several times during the period
you own the brace, you may want
to consider a quick-release
cotter pin available for about
$1 at most hardware stores.
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If my door
is wood or fiberglass, will braces help?
Yes, our bracing system
will strengthen most every
garage door. However, we cannot
determine how much our brace
will improve your specific
door's ability to withstand
hurricane force winds. Our
bracing system works in
conjunction with your door and
cannot compensate entirely for a
door that is in poor repair or
condition, improperly installed,
or built of flimsy material.
Doors that cannot withstand the
impact of flying debris are
subject to failure for reasons
other than just high winds.
Similarly, garage doors with
windows are at great risk as the
windows are often the weakest
part of the garage door. Options
to protect the window range from
replacing that panel of the door
to fabricating a shutter to
cover them, or adding some form
of covering securely mounted
inside the door to cover the
window area. Of course, the
other options are to replace the
door with a hurricane-resistant
door or adding shutters to your
garage to cover the garage door
but these latter two options are
relatively expensive and may
require a building permit.
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What if there are windows in
the garage door?
The windows must also be
protected for the Secure Door
bracing system to be effective.
Some solutions we have seen
utilized by homeowners are to
replace the top panel with a
panel that does not have
windows. This approach would
require ordering a panel from
your garage door manufacturer
that is compatible with your
specific model of garage door. A
second approach is to cover the
windows with a "shutter"
fabricated from ¾" plywood and
securing bolted to the top panel
of the door. A third approach we
have seen utilized is to
permanently mount Lexan inside
the top panel behind the windows
to provide added protection.
Please note that none of these
homeowner solutions have been
laboratory tested to assess
their effectiveness.
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Is there
an insurance discount for
homeowners that use your
product?
Insurance discounts are
determined by individual
insurance companies. Many have
granted discounts to Secure
Door® protected homes. Since
Secure Door® is statewide
Florida Building Code approved
and the only retrofit product
designed for the garage door
that has been tested and
certified, it is more likely
than any other garage door
retrofit product to be approved
by your insurance company.
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What is
the manufacturer’s warranty and
return policy?
Secure
Enterprises warranties the
product to be free of defects.
Simply return the brace
indicating the defective part
and, if the defect exists, your
entire purchase price will be
refunded. If you are not
completely satisfied for any
reason other than defect, simply
return the unused brace within
30 days for a refund of the
purchase price and associated
taxes less a $15 re-stock
charge. Shipping charges both
from our warehouse to the
purchaser and from the purchaser
to return the Secure Door brace
are the responsibility of the
customer. Returns will not be
accepted on braces that have
been installed, in whole or in
part.
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